Patient guide
Your comfort, safety, and experience are important to us.
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Letter from Dr. Lisa Boyle, MedStar Georgetown University Hospital President
Visitor information
MedStar Georgetown University Hospital promotes patient-centered care in a clinically safe and therapeutic environment. We are committed to treating patients, families, and visitors with respect. And we pledge to do everything we can to provide you with the greatest comfort possible while you are here.
Click the “plus symbol” (+) next to the sections below to see the information for that section.
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Patient and Visitor Code of Conduct
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Security/Check-in
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Masking Policy
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Tobacco Free Policy
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COVID-19 Patients and Those Being Tested for COVID-19
Visitor hours and details by department
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Emergency Department
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Inpatient
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Maternal and Newborn Units
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Behavioral Health
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Surgery and Post-Surgical Areas
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Outpatient Procedures, Treatments, Services
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Outpatient Physician Offices
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Patients at End of Life/Hospice
Support persons for patients with disabilities
MedStar Health is committed to protecting patient rights for visitation and ensuring accommodations for patients with disabilities while providing a safe environment for our patients, visitors, and staff in accordance with MedStar Health’s Patient & Visitor Code of Conduct.
Our Support Persons for Patients with Disabilities policy is available here.
Dining options
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Café Espresso
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Georgetown Grab & Go Market
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Vending Machines
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Starbucks Food and Beverage Kiosk
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Leavey Conference Center*
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Epicurean*
*For the latest hours of operation, please visit Georgetown University Dining Hours.
North Gallery at the Leavey Center
Starbucks
Monday through Friday: 6:30 a.m. to 4 p.m.
Saturday and Sunday: 7 a.m. to 1 p.m.
Royal Jacket Delicatessen
Monday through Friday: 7 a.m. to 6 p.m.
The Pre-Clinical Science Building
P.O.D. Market
Monday through Friday: 7:30 a.m. to 6 p.m.
Saturday and Sunday: Closed
Hoya Court at the Leavey Center
Chick-fil-A
Monday through Friday: 10 a.m. to 8 p.m.
Saturday: 10 a.m. to 4 p.m.
Sunday: Closed
Crop Chop
Monday through Friday: 11 a.m. to 7 p.m.
Saturday and Sunday: Closed
Hotel accommodations
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The Georgetown Inn
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Glover Park Hotel Georgetown
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Staybridge Suites Tysons - McLean
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Executive Apartments
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Blueground
Amenities and conveniences
After-hours vehicle safety services
Please call Protective Services at 202-444-3800, when you are ready to leave the hospital and a Protective Services department officer will escort you to your vehicle.
ATMs
An ATM (automated teller machine) is located on the 1st Floor of the Main building.
Gift shop
The gift shop, operated by Lori's Gifts, is located in the main building, first floor. Call 202-444-4181 for more information.
Medical records
For information on how to request medical records, please click here.
Lost and found
The Protective Services office operates the Lost and Found service. If you find or misplace an item, call 202-444-3800.
Notary public for inpatient
Notary services are arranged through the office of Patient Advocacy at 202-444-3040. Requests for a notary should be made in advance, and are provided by appointment between the hours of 9 a.m. and 3 p.m. There is no charge for notary services to patients and families but donations for notary services provided are accepted for the Patient Sharing Fund.
Wi-Fi Internet access
Individuals can simply select “MedStarGuest” as their Wi-Fi resource under Settings and connect by accepting the Acceptable Use Policy.